Privacy
Policy

CloudLab Technology Services Pte. Ltd. ("CloudLab", "we", "us", or "our") endeavours to protect your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore and other applicable laws. This Privacy Policy explains how we may collect, use, process, disclose, and store your personal data when you visit cloudlabhub.sg, use our services, or contact us.

1. Data We Collect

When you use our contact form, we collect:

• Your name
• Your email address
• The content of your message

We may also collect certain technical information automatically, such as browser type, referring URLs, and usage patterns, through standard web technologies including cookies or similar mechanisms. We do not currently use cookies for behavioural advertising purposes, though this may change. Where we do so, we will update this Policy accordingly.

2. How We Use Your Data

We use the data you submit primarily to:

• Respond to your enquiry or message
• Communicate with you about potential collaboration, services, or related matters
• Comply with applicable legal or regulatory obligations
• Protect the rights, property, or safety of CloudLab, our users, or others

We do not sell or rent your personal data to third parties for their own marketing purposes. We may share your data with trusted service providers acting on our behalf, or where required or permitted by law, including in connection with a business transfer, merger, or acquisition.

3. Data Retention

We retain your personal data for as long as is reasonably necessary to fulfil the purposes for which it was collected, or as required by applicable law, regulation, or legitimate business need. You may request deletion of your data by emailing admin@cloudlabhub.sg, subject to any overriding legal obligations.

4. Third-Party Services

We may engage third-party service providers to support the operation of this Website, including form processing, hosting, and communications. These providers may handle your data on our behalf and are selected with due regard for data protection. We do not control the practices of such third parties and encourage you to review their respective privacy policies. Our current service providers may change from time to time without prior notice.

5. Your Rights Under PDPA

You have the right to:

• Access the personal data we hold about you
• Correct inaccurate personal data
• Withdraw consent for us to use your data
• Request deletion of your personal data

To exercise any of these rights, contact us at admin@cloudlabhub.sg. We will endeavour to respond within a reasonable timeframe and, where applicable, in accordance with the timelines prescribed by law. We reserve the right to verify your identity before processing any request.

6. Data Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

7. Links to Other Websites

Our website links to third-party sites such as pmu.sg. We are not responsible for the privacy practices of those sites and encourage you to review their own privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:
CloudLab Technology Services
Email: admin@cloudlabhub.sg
Registered in Singapore (ACRA)